Shipping policy
Order Processing Time
All orders are processed within 1-6 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Estimated Delivery
We offer the following shipping options:
- Standard Shipping: 5-9 business days
- Express Shipping: 2-5 business days
Note: Delivery times are estimates and may vary depending on your location and carrier efficiency.
Shipping Rates
Shipping charges are calculated at checkout based on your location and the weight of your order.
International Shipping
We offer international shipping to select countries. Customers are responsible for any customs fees, import taxes, or other charges applicable in their country.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment's progress.
Changes & Cancellations
If you need to modify or cancel an order, please contact us within 24 hours of placing it. Once shipped, we cannot alter or cancel the order.
Lost or Damaged Items
If your package is lost or arrives damaged, please contact us immediately. We will work with the courier to resolve the issue and provide a replacement or refund if applicable.
Contact Us
For any questions about your shipping, please contact our customer service at Staff@xcessivemanufacturing.com 503-504-2147.